ELIO

SHIPPING DETAILS

• Free Shipping - On all AU & NZ orders over $100
• Shipped from Brisbane - Most orders are packed and dispatched from our Brisbane warehouse
• Tracked Delivery - Tracking is automatically sent once your order ships

DELIVERY TIMES

• Australia Standard 3 - 7 business days
• New Zealand Standard 6 - 10 business days

In rare cases, if an item isn’t immediately available, we’ll let you know the estimated dispatch time in advance.

WARRANTY

• 1 Year Warranty - We stand by every piece. If anything isn’t right, just reach out - we’ll make it right.
  

CUSTOMER SUPPORT

Need help? Contact us at info@leesyworks.com
We typically respond within a few hours.

RETURNS

• 30-day returns from the date of delivery
• You can try the item on for size, but it must be unworn
• Please return it in the original packaging
• Items with signs of wear or damage won’t be accepted
  

EXCHANGES

• One free size exchange per order
• Items may be removed from packaging to check size, but must remain unworn and unused
• Must be returned in original packaging
• Additional exchanges may incur shipping fees

How to Care for Your Sterling Silver

The best way to prevent tarnish? Wear it often. The natural oils in your skin help maintain the silver's original shine.

• Polish Regularly: Use a dual-layered polishing cloth — inner layer removes tarnish, outer layer restores shine.
• Post-Wear Care: A quick wipe after each wear removes oils and keeps your bracelet looking its best.
• Storage: Store in a dry place, ideally in the pouch provided, to prevent tarnish
• Avoid: Keep away from water, perfume, and chemicals