Shipping policy
Fast & Reliable Delivery
We process all orders within 1 business day, and Australian deliveries typically arrive within 3–7 business days.
Weekends & public holidays are not included.
Tracking details are automatically sent once your order ships.
If you have any questions, feel free to contact us at info@leesyworks.com — we typically respond within a few hours.
Delivery Confirmation & Responsibility
We work with trusted courier partners, including Australia Post, iMile, and SPEEDX.
Once an order is marked as “Delivered” by the courier to the address provided at checkout — including deliveries made under Authority to Leave (ATL) — responsibility for the parcel transfers to the customer.
Missing Parcels After Delivery
If your parcel is marked as “Delivered” but cannot be located, we will assist by opening an investigation with the courier.
This may include requesting:
While we will do our best to assist, we cannot guarantee replacement or refund for parcels confirmed as delivered.